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Complaint Details
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Initial Complaint
06/07/2023
- Complaint Type:
- Order Issues
- Status:
- Answered
Date 2022 - 6/2023 We purchased a condo in July, 2021, Chicago Title and Trust provided title insurance. Our sales contract with the buyer and the realtors listed two indoor parking spaces as part of the sale. One space was very narrow and the other one is for the sole use of the *************, ** **************** The realtors would do nothing. We hired attorneys who contacted Chicago Title company and finally were offered $15,000 for one space only. $15,000 did not cover the lack of two parking places. Our attorneys tried to work with Chicago Title and explain the ****************** code and presented them with necessary paperwork. The $15,000 did not cover our legal fees; our attorneys asked for a larger settlement and sent more explanations. It is now June, 2023, no response, no other offers and no money received. We need the $15,000 plus our legal fees. See resolution below.Business response
06/08/2023
We received the policy holder's request for a larger settlement. It was reviewed and is currently going through an approval process. A revised settlement offer is expected to be sent to the policy holder in the coming days.Customer response
06/15/2023
Complaint: 20156772
I am rejecting this response because: we never received the settlement check. This check would not have met our legal expenses but we accepted it via our attorney to enable us to pay our bills.
Sincerely,
*********************Business response
06/26/2023
I have confirmed that a check in the amount of $15,000 was delivered on 6/21 via ***** (Tracking number: **** **** 9435). Please relay this to the customer. Thanks.
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Contact Information
10 S LaSalle St
Suite 3100
Chicago, IL 60603-1028
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.