ComplaintsforA-1 Express Towing, Inc.
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Complaint Details
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Initial Complaint
02/26/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
February 4, 2023 I journeyed to ********. While traveling my car broke down. I contacted A-1 Express Towing to have my car towed. The tow company used a dolly to tow my car. In the towing my car my right front passenger tire was punctured, my wheel rim scratched and dented and the top of my car was scratched in both places where the tow driver attached lights.I did not see these items until cleaning my car. I contacted A-1 Express Towing on February 10, 2023 to advise of the damage to my car. I was told I needed to call back on Monday of which I was unable to do and called back on Tuesday, February 11, 2023. The gentleman advised he would reimburse me for the tire, however, I waited too long for any additional repair complaint. I am attaching photos of all damage done to my car from the town performed by A-1 Express Towing on February 4, 2023. I would greatly appreciate any assistance in resolving this issue and thank you!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.