ComplaintsforChicago Title Land Trust Company
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Complaint Details
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Initial Complaint
05/05/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
$7958.99 was deducted to pay taxes for each condo sale that occurred on December 27 2022. There were two units sold by myself (303, 403) totaling holding by CT is $15,917.98 I was told on the date of the sale by the **************************************** she is located at the **** ****************** road suite ****************************** office. That it will take ***** days for any return of any funds after the taxes are paid. It is now May 5 and there seems to be no end in sight. Also this brings up additional problems regarding the funds ( 1 ) there is no interest being paid during this hold ( 2 ) there are penalties that are occurring as long as the property taxes arent paid by due dates. Will I be paying these large amounts of penalties even though they had the funds to pay since December of last year. I have spoken to ***************** 3 times march 6, when I was told less than 30 days I will will receive the remainder funds. I called back in April 3 and was given a runaround statement about the paperwork. I called back on April 11 and was told they still dont know how much I owed and theres nothing she can do until she gets the information. A big problem with this is if the city has a website in which you can put in the condos location and find out exactly how much is owed and pay it online instantly. its been five months.. and now with extra penalties.Business response
05/09/2023
Please be advised that this complaint does not pertain to Chicago Title Land Trust Company. This issue pertains to a closing handled by Chicago Title Insurance Company. I have forwarded this inquiry to the Northwest area manager, ***********************, Chicago Title Insurance Company | Tel: ************ | ************************. Please communicate with her directly. Thank you very much.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.