ComplaintsforLegacy Auto Sales LLC
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Complaint Details
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Initial Complaint
04/03/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a 2009 ****** rogue for $5,308.00 on march 4, 2023 when I drove it home on the expressway I noticed it was driving funny. i contacted legacy auto sales about the issue I was having and he told me to call him back and let him know if the issue was still happening. Due to me working at home most of the time, I dont really drive the car but when I drove it on the expressway again and when I got Off I was at a red light and when it turned green and I started to accelerate the rpm was going up but the car wasnt moving. I called him to let him know the car was having issues and he acted like he didnt know who I was so I took it up to him and told him I thought my transmission was going out he took it for a test drive and told me it wasnt anything wrong with the transmission and I had a different type of transmission since it was a ****** so I left there and took it to Another shop( ******* automotive repair and service, ***** s ******* ave Harvey ********* **********) for a diagnosis and he gave me a list of what is wrong with the car and that it was a fault with the torque converter clutch and the transmission was starting to fail. So I called the dealership I got the car from and told him the issue and asked how we could resolve it and he told me it was nothing he could do and to call car ******. I only had the car for 3 weeks and I havent put no more the 250 miles on the car and he wont try to work with me on putting a new transmission in the car or trading me out for a new car
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.