Business ProfileforMr. D's Waterproofing & Construction Inc.

Hired Mr. D's to do exterior waterproofing in my home September 2021 for $19,000. They were to break concrete around the house, put in drain tile system, sump pump, and replace all concrete. I gave them a deposit of $7,500 to start. Soon after placing drain tile system and before pouring concrete, I got water in basement again. Company mentioned it was because they left the drain tile too tight so they dug a corner of the house and "loosened" pipe. Once done with work I paid the other $7,500. I requested we wait on pouring concrete until Spring of 2022 and pay remaining $4,000 at that time. They came back and poured concrete but mentioned they had not included concrete for the left side of house. So the day they poured the concrete I paid an additional $1,000 for that section. In total the day concrete was poured I paid $5,000 cash. That same night I called them back because concrete work was HORRIBLE. I demanded they re-pour the alley way concrete since it was the worse. They complained that was a loss for them but still did it. Concrete still looks really bad and not leveled correctly, we get puddles.July 2022 - got water in basement again. Company came out same say and insisted we got water because we lost power and the pump stopped working, which we never lost power. Only option they offered was to install a back up battery. We accepted even though we told them we knew the problem was that they installed the drain tile above the footing instead of on the side. July 2023- got water in our basement again, more than before. This time we demanded company to come and re-do the work. ********* was very rude and bluntly said NO. He offered to install an additional sump pump but the issue is not the pump. The pump works fine. The issue is the drain tile is higher than footing. Water comes in thru walls. Now they are lying by saying we get sewer backup. They are not respecting warranty for drain tile work. Town said company didn't get necessary inspection.