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Find a Location

Chicago Loft Venues has 1 locations, listed below.

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    Business ProfileforChicago Loft Venues

    Wedding Services

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2229 S Michigan Ave Ste 409, Chicago, IL 60616-2102
    BBB File Opened:
    7/5/2022
    Years in Business:
    6
    Business Started:
    6/28/2018
    Business Incorporated:
    6/28/2018
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • HM Endeavours LLC
    • The Stockhouse
    • The Zephyr
    Related Businesses
    Business Management
    • Mr. Joshua Yates, Principal
    Contact Information

    Principal

    • Mr. Joshua Yates, Principal

    Customer Contact

    • Mr. Joshua Yates, Principal

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/08/2022

    Complaint Type:
    Order Issues
    Status:
    Unanswered
    I went into contract on 9/4/2020, with a wedding venue named The Stockhouse. They also fall under HM Endeavours LLC or "Chicago Loft Venues". We signed this contract as well as another on 5/14/2021 with Libations Bites and Beverages which to my knowledge is run and managed by the same people as Chicago Loft Venues.The company has always been hard to reach and non-responsive. I thought to myself early on that they were tied up with numerous other events that were much closer in date to happening than ours. It was brought to our attention early in June of 2022 from our photographer that this location was having permit issues and needed to reschedule events or help relocate events from our venue. I reached out to *********************** on 6/3/2022 and asked him about these issues and he stated that The Stockhouse was waiting on a parking lot permit that should be resolved in July. If that was not resolved and impacted our date of our wedding which is 9/23/22 at The Stockhouse that they would either relocate us to The Zephyr (their other Venue), relocate us to a new venue, or refund our deposits and payments.Fast forward to last week 6/29/22 I wake up to comments of the business is on the brink of going out of business and potentially filing for bankruptcy. I've tried reaching out to both Chicago Loft Venues and Libations through numerous phone calls, emails with no response in 2 roughly weeks. Myself and many others have no idea if our event is even happening at any location, have no idea what has happened to any of our deposits and payments and have been in complete limbo waiting for an answer.We are all in waiting game as the business in which we went under contract with is unresponsive we are slowly running out of time to get married on this date. It has impacted us as we can't proceed with a new location until this one is resolved, we are unsure if our date will even happen or if we have to reschedule and all of our other vendors are waiting for an answer as well.

    Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB of Chicago & Northern Illinois

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