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Business ProfileforKeto Luxe
Current Alerts For This Business
In February, 2023, the BBB investigated Keto Luxe’s business practices. This investigation was prompted by a scam tracker submission regarding a consumer alleging the business over billed the consumer and sent more product than the consumer ordered. Also claims the customer service was not helpful.
Upon researching, the BBB was not able to find any information regarding an address or any information on who is running this business. Please be aware of online retail scams. Please see the information regarding online shopping here.
There are fake claims showing Shark Tank endorsing Keto products, which is unfounded. Please see example, here.
On 2/21/2023, BBB requested additional information. As of 3/14/2023, BBB has not received any response from the business.
Based on the information detailed above, BBB cannot confirm the legitimacy of Keto Luxe.
Additional business information
The business advertised the following product on their website:
https://buykluxebrands.com/v1/index.php?affid=gads&c1=38789&c2=424121_replace_it&c3=272174668 ,
“A recent study published by the Diabetes, Obesity, and Metabolism Journal found that Keto Luxe supported burning fat for energy instead of carbohydrates greatly increasing weight loss and energy. Furthermore, TV doctor Oz, recently named Keto Luxe the "Holy Grail" of weight loss for good reason - IT WORKS.
“THE SCIENCE OF
KETOSIS(Keto Luxe)
Ketosis is the state where your body is actually burning fat for energy instead of carbs. Ketosis is extremely hard to obtain on your own and takes weeks to accomplish. Keto Luxe actually helps your body achieve ketosis fast and helps you burn fat for energy instead of carbs!”
“I’ve been hearing about Keto Lux for a while now…”
-Ashley R.
“100 natural ingredients”
“100 Satisfaction guaranteed.”
“Keto Luxe is committed to maintaining the highest quality products and the utmost integrity in business practices. All products sold on this website are certified by Good Manufacturing Practices (GMP), which is the highest standard of testing in the supplement industry.”
“Save $132.45 same as $39.76 / bottle
APPROVED! Free Bottle Packages Confirmed
Limited supply available as of Tuesday, 2/21/2023. We currently have product in stock and ready to ship within 24 hours.
Sell Out Risk: HIGH”
“Voted #1 Keto Luxe Product in USA”
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
20. Warranties or Guarantees
20.1 When using the term “warranty” or “guarantee” in product advertising, the advertiser must clearly and conspicuously include a statement that the complete details of the warranty can be seen prior to sale at the advertiser's location, viewed on the advertiser’s website or, in the case of mail or telephone order sales, made available free on written request.
20.2 Advertisers should only use “satisfaction guarantee,” “money back guarantee,” “free trial offer,” or similar representations in advertising if the seller or manufacturer refunds the full purchase price of the advertised product or service at the consumer's request.
20.3 When “satisfaction guarantee” or similar representations are used in advertising, any material limitations or conditions that apply to the guarantee must be clearly and conspicuously disclosed.
20.4 When advertising “lifetime” warranties or guarantees or similar representations, the advertisement must clearly and conspicuously disclose its intended meaning of the term “lifetime.”
20.5 Sellers or manufacturers should advertise that a product or service is warranted or guaranteed only if the seller or manufacturer promptly and fully performs its obligations under the warranty or guarantee.
28. Objective Superlative Claims
Superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests. As statements of fact, such claims, like “#1 in new car sales in the city,” can be proved or disproved.
34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
At-a-glance
Related Categories
Business Details
- Location of This Business
- Chicago, IL 60601
- BBB File Opened:
- 2/3/2023
- Business Management
- Business Manager
- Contact Information
Customer Contact
- Business Manager
Customer Complaints
35 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
01/03/2024
- Complaint Type:
- Product Issues
- Status:
- BBB unable to locate business
Customer Reviews
2 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kimberly N
07/02/2023
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