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Find a Location

25th Fast Auto Repair Inc. has 1 locations, listed below.

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    Business Profilefor25th Fast Auto Repair Inc.

    Auto Repair

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2500 S Central Ave, Cicero, IL 60804-2729
    BBB File Opened:
    8/13/2022
    Years in Business:
    7
    Business Started:
    5/3/2017
    Business Incorporated:
    5/3/2017
    Type of Entity:
    Corporation
    Business Management
    • Mr. Roberto Murillo, President
    Contact Information

    Principal

    • Mr. Roberto Murillo, President

    Customer Contact

    • Mr. Roberto Murillo, President

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/16/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I went to 25th Fast Auto Repair on 6/17/22 for an oil change and a tire rotation. ******* the mechanic works on my car and I've never had an issue, although on this day he did not directly work on my car. He delegated another employee to do my tire rotation. All four of my rims are powder coated. This means that the rims need to be handled with care when being removed from the car. During the process of removing the wheels, the guy work on my car carelessly used a screwdriver to pry the lug nuts off my car instead of using the proper tools. He ended up severely damaging the powder coat on my rims around the lug holes where the lug nuts are secured. The gashes were so deep and ragged that I cut my finger when I went to check the depth of the damage.I told ******* the mechanic about the damages and he took a look at them. He acknowledged the fact that his garage caused damage to my rims, but he did not remedy the situation. Seeing as he did not offer up a solution, I went to ATR Tire and Rims and got an estimate for repairs one week later.I then decided to contact **** from Wheel Tech, the shop that originally powder coated my rims. He said that due to the depth of the gashes he would have to redo the powder coating completely. He said that sanding and painting was NOT an option, as the powder coated rims would continue to peel from the repainted areas. They needed to be re-powder coated in order to be returned to its original state.I want my rims returned to pre- damaged state which would require my rims to be re-powder coated. I requested them to be repaired properly, which meant the rims needed to be powder coated again.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Jim D

    1 star

    03/07/2023

    This is an elaborate towing scam! Allow me to first explain what happened. On Saturday, February 25th, I was involved in an accident on ****************. I was sitting at a complete stop in traffic when a vehicle struck me at the back of my vehicle. Initially, the individual got out of her vehicle and was concerned. She asked if I was okay and stated she was going to call the Police and Ambulance. Let me state that I am a 67 year old senior citizen. I was very shaken up from this accident. The towing company was Loop *************** **** *** the towing guy stated that he works with the ******* Police often and knows them well. They both suggested that he should tow my vehicle and pull it off to the side, also onto E ***** Drive. From there, the Police Officer performed his crash report. When that was concluded, the towing guy stated that he will take care of it all, for me not to worry about it, and just make sure that I am okay and he will tow my vehicle to his yard. After contacting Loop Operations Ill **** the following day to arrange getting it towed from his facility to the repair shop, *** at Loop ****************** states that the bill will be $5,800 for just a 10 mile tow. He is a complete scammer. He said "Don't worry you won't have to pay it, your insurance company will. I have to make some money on this" On top of that, he stated that he only accepts payment in CASH. No checks, no credit card, no cashier's check, just cash. He ended up changing the bill to $5,950 for an extra day of storage. This is completely illegal and not morally okay for him to take advantage of a senior citizen like this. I'd like to expose this guy to the public and make sure that he doesn't continue to take advantage of people like he does. His scam is that he uses a CB radio to listen to police scanners and shows up to any accident he is nearby to prey on his next victim. The yard where he towed it to is 25th Fast Auto Repair, address is ****************************************************************.

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