ComplaintsforBlack Friday Liquidators
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Complaint Details
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Initial Complaint
10/11/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We bought a freezer for $3250.00. It is a commercial freezer that is used for a food pantry. We are a 501c-3. In March of 2022, it quit working. We lost an entire freezer full of turkeys. I called the company and hoped to get it serviced through the warranty but I had never received paperwork on it. I was within the warranty period (it was only about 3 months into it.). There was repair done on 4/12/22. It worked for about a month and broke again. I called the company again. The ************ was $257.00. The second repair but there were ************* that were needed. It took more time for the parts to come in. The repair was made in July 2022 and it cost $696.71. It wasn**;t repaired. The freezer doesn**;t work. It won**;t hold a temperature. They gave me estimates on the parts that were needed: $2330.00. I have called and called and he hangs up on me. I have written a letter and left messages. No response.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.