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ComplaintsforAcrylic Neon Elec Sign Svc
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Complaint Details
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Initial Complaint
09/05/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
On June 17 2021, I dropped off 2 neon beer signs to be repaired while also paying a $75 dollar deposit. I was originally told that the repair would take about 1 week. I called multiple times and was told by the owner, Lomas Grandberry, that he would call me back. He never called me back and then I called again and was again told that I would be called back. Never returning my phone calls, I began calling again but now he would not answer the phone. I left several messages, but never heard from him. It has now been over 2 months and cannot get any information on the whereabouts of my neon signs. I did stop by twice and he was not there and was told he could not be reached 1 of those times. The other time no one was there. I am hoping to get my neon signs back but it seems as though this may be a matter of theft at this point. I hope that you will be able to help me get my 2 signs returned to me.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.