Business ProfileforCountryside Nissan

I applied for a commercial auto loan using myself as the grantee. When approved by ********* I advised the sales representative, *****, that the interest rate was too high, and that I would look into other options of financing the **** Transit Van. Later in the day, I was contacted by the Finance Manager, ***, regarding the possibility of getting a cheaper rate from US Bank. I asked *** if a credit inquiry would be needed again (meaning would he have to pull my credit again). He stated No. Approximately, 30 minutes later I noticed an email from Credit Karma indicating that I had a hard inquiry on my credit report. I then called *** back to inquire about this inquiry and I was told by him that my credit was not pulled again. I told him that he was lying and that I just received an alert from Credit Karma that it was.After speaking with the General Manager, *******, I was advised to file a complaint with the BBB as he was in agreement with the unethical practices of his finance manager, ***. According to *******, as the dealership, they have the right to shop my profile to as many banks as possible to complete the deal. I disagree. This inquiry has had an negative impact on my credit score and I am requesting that actions be taken to get it removed from my credit history immediately.