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Find a Location

Bose Motors has 1 locations, listed below.

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    Business ProfileforBose Motors

    Used Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Bose Motors is an auto dealership specializing in used cars, both foreign and domestic. The company sells used vehicles from a variety of manufacturers, including Acura, BMW, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, GMC, Honda, Jeep, Kia, Lexus, Lincoln, Mazda, Mercury, Mitsubishi, Nissan, Pontiac, Saab, Saturn, Suzuki, Toyota, and Volkswagen. Cars range in price from under $2,000 to over $18,000 and vary from 1995 to 2011 or newer. Mileage includes those with less than 20,000 to those with over 100,000, and both manual and automatic transmission are available.

    Business Details

    Location of This Business
    14030 Cicero Ave, Crestwood, IL 60445-2151
    BBB File Opened:
    3/16/1999
    Years in Business:
    23
    Business Started:
    9/21/2001
    Business Started Locally:
    9/21/2001
    Business Incorporated:
    9/21/2001
    Type of Entity:
    Corporation
    Hours of Operation

    Primary

    M:
    10:00 AM - 6:00 PM
    T:
    10:00 AM - 6:00 PM
    W:
    10:00 AM - 6:00 PM
    Th:
    10:00 AM - 6:00 PM
    F:
    10:00 AM - 6:00 PM
    Sa:
    10:00 AM - 6:00 PM
    Su:
    Closed
    Business Management
    • Mr. Robert Bailey, Owner
    Contact Information

    Principal

    • Mr. Robert Bailey, Owner

    Customer Contact

    • Mr. Robert Bailey, Owner
    Additional Contact Information

    Fax Numbers

    • (773) 476-9361
      Primary Fax

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Shanon K

    1 star

    05/11/2024

    He sold me a lemon and no one knows who the owner is!!! And won't take the car back and it hasn't even been 24 hours.      

    Bose Motors Response

    05/12/2024

    To whom it may concern,*********************** purchased a 2012 Audi Q5 from us 5/10/24. The following day 5/11/24 she called demanding for us to take the car back and was very rude with two members of our sales staff. When we inquired as to why she wanted to return the vehicle she responded that someone told her those vehicles have issues. When asked what issues the vehicle currently had such as diagnosis codes, check engine, over heating, shifting improperly, etc. she was unable to provide any additional information. Prior making the purchase our salesman informed her that a 12 year old European vehicle with over 100k would be more expensive to maintain than a domestic vehicle, this was acknowledged by ******. At the time of purchase the vehicle was running properly and had no known issues. ****** was given the chance to test drive the vehicle and could have had a mechanic inspection done at our location prior to purchasing. On the 11th we offered to have a mechanic inspect the vehicle for her to ensure that the vehicle was indeed sold to her with no issues. That offer still stands, as if there is something that needs to be addressed on the vehicle we can take the appropriate actions. However, we do sell our vehicles with an "all sales are final policy" and can not take the vehicle back with no diagnosis that would fall under the state mandated implied warranty paperwork which the customer signed. We most certainly did not sell *********************** a lemon and ask her to provide an actual diagnosis from a licensed mechanic, rather than the opinion of an unknown person before accusing us of doing so.

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

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