ComplaintsforPetersen Sealcoating & Paving
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Complaint Details
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Initial Complaint
02/07/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
We hired ******** to seal our driveway. There contract said they would powerclean our driveway before sealing, which they did not. Because of this the goose p*** was not removed from our driveway prior to sealing and therefore the sealant did not stick to our driveway in sections. We can document with our home security cameras that the driveway was not cleaned as they said it would be. We have asked for multiple times for them to come out to fix the situatiion, which they have refused. They have tried to blame it on geese pooping on our driveway after it was sealed, which in fact is not the case. We have told them we will pay 63% of what is due to them, which we have, but we will not pay the remainder until the driveway is sealed properly. At this point, we do not want them doing anything with our driveway. We will find another company to do the proper job sealing the driveway as specified by their contract.They have threatened to send us to collections for $300- we feel we should not pay for a service that was not completed as stated in the contract.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.