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ComplaintsforInvisible Fence of Northwest Illinois
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Complaint Details
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Initial Complaint
04/16/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I had Invisible fence come out to upgrade my system. and they were suppose.to make sure my dogs collars worked. They put the collars on a low sound level and told us if the sound needs to be higher, they will come back and raise it they left, and the dogs went through the fence they did not even hear it. I called him to come back because the dogs were running in the road and the said no, they would have to change me a service call. I never asked them to train the dogs I asked for them to make sure the collars worked, and they refuse to do it unless i pay another 180 I could see if it where weeks but one hour they are just trying to make money anyway they can, before the guy left, he should have stayed made sure the collars worked.
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Contact Information
4410 State Route 176 Ste 15
Crystal Lake, IL 60014-3710
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.