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Complaint Details
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Initial Complaint
02/21/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
In June of 2021, I took my 2004 Pontiac Grand Am to Care Muffler & Brake Shop to have my back brake lines removed and replaced. I provided the brake lines and they charged me $600. After telling them I knew nothing about cars, they laughed at me while taking $600 from my hands. They didn’t remove the old brake lines, they zip tied in the new brake lines next to the old ones. I found this issue when I went to replace my fuel pump on February 20, 2022 and noticed a bunch of black zip ties everywhere and noticed my brake lines rubbing against the old ones. I feel this place has put me in danger.
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Contact Information
614 S Gilbert St
Danville, IL 61832-7112
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.