Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Hoover Contracting Inc. has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforHoover Contracting Inc.

    Roofing Contractors
    Revoked BBB accredited business

    Current Alerts For This Business

    Accreditation Revocation:
    On 04/10/2024 this business's accreditation in the BBB was revoked by the BBB's Board of Directors due to failure by the business to adhere to the BBB requirement that Accredited Businesses meet and abide by the following standards:

    6. Address disputes forwarded by BBB quickly and in good faith.

    6A. Provide a response to each complaint that:
    • Is professional,
    • addresses all significant issues raised by the complainant,
    • includes appropriate evidence and documents supporting the business' position, and
    • explains why any relief sought by the complainant cannot or should not be granted.

    At-a-glance

    Customer Reviews

    3.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Hoover Contracting is a professional residential and commercial roofing contractor. As a family owned and operated business they know how to protect what matters most. Your Family's home. They strive everyday to be the leader in new technology and practices for the roofing industry. Their goal is to provide service and quality that are unmatched so you sleep at night knowing your roof will last for years to come. After serving the area for more than a decade, they are for the long haul.

    Products & Services

    Asphalt Shingles, Metal Roofing, Metal Shingles, Single Ply Membranes (Flat Roofing), Metal Roofing, Metal Shingles, Single Ply Membranes (Flat Roofing)

    Business Details

    Location of This Business
    616 N Jacskon St, Danville, IL 61832
    BBB File Opened:
    1/17/2020
    Years in Business:
    14
    Business Started:
    4/1/2010
    Business Incorporated:
    4/1/2010
    Type of Entity:
    Corporation
    Number of Employees:
    6
    Hours of Operation

    Primary

    M:
    6:00 AM - 9:00 PM
    T:
    6:00 AM - 9:00 PM
    W:
    6:00 AM - 9:00 PM
    Th:
    6:00 AM - 9:00 PM
    F:
    6:00 AM - 9:00 PM
    Sa:
    6:00 AM - 9:00 PM
    Su:
    6:00 AM - 9:00 PM
    Business Management
    • Mr. Jacob M Hoover, Owner
    • Ms. Jodi Reed, Office Manager
    Contact Information

    Principal

    • Mr. Jacob M Hoover, Owner

    Customer Contact

    • Mr. Jacob M Hoover, Owner

    Industry Tip

    BBB Tip: Hire a trusted roofing contractor to repair, replace roof

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/27/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    - 7/29/23 Down payment. Bind contract. - 8/07/23 Payment to commence project. - 8/10/23 First day on site, failed to due work as proposed. Contractor did not remove and replace rafters as stated in contract. Contractor scabbed 2x4 on side of broken 2x6 rafters. Made arrangements with contractor to return to do work properly. - 8/12/23 Second time on site, returned to fix issue. Failed to fix issue. Contractor scabbed 2x6 to the 2x4 previously installed that should not have been there. Contacted contractor to return to fix issue. -8/23/23 Third time on site. Contractor removed and replaced rafters as stated in proposal. While contractor was on site, one of their workers stepped through kitchen ceiling. We were left responsible for cleaning insulation and dry wall after workers just left after acknowledging they were at fault. Also, unsure if sheeting is installed correctly and contractor damaged shingles while making repairs. Contacted contractor to return to fix ceiling and shingles. Contractor left material and dumpster on site. - 9/19/23 sub contractor on site to make repairs to kitchen ceiling. - 9/25/23 contractor on site unannounced. Did not fix shingles nor finish kitchen ceiling. Applied silicone to roof cap nails. Contractor also picked up materials left in front yard. Left material in back yard and dumpster still in drive way on site. - 9/27/23 still no word or future provisions to finish project. Material still in back yard, dumpster still in driveway, kitchen ceiling still not finished.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David R

    4 stars

    05/12/2024

    Removed 3 layers of shingles and replaced with new in 1 day before I got home from work and cleaned up good. No surprises and Tom was helpful with any questions and last min changes worked in per my request. Was the lowest bid for roofing of 3 that I got. I would use them again.

    Local BBB

    BBB of Central Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.