ComplaintsforKVS Topside Construction, Inc.
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Complaint Details
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Initial Complaint
10/11/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This company did roofing job on my home in September 14, 2018. They have provided 10 years warranty on my roofing leakage from 09/2018. Recently, I have found leakage in my home and I have contacted KVS Top Side construction owner ***** and explain the situation. It has been few months and I didn't hear from *****. He told me that he will send someone to fix the issue but i didn't see anyone. I tried to call ***** multiple times and he never return my call.*************************** was sales and he no longer return my call.DATE: Sept 14, 2018 Invoice # **** For: roof and gutters Sales person : ***** Claim # SVH5922001H I would like this company to Honor warranty work and fix this roof leakage.Regards,*********Business response
01/03/2024
I was recently informed that a roof replacement that we had provided at **** ***********************. in ************ many many years ago was having a small issue though there is no longer any warranty on this property for labor and I am recently retired. I asked a roofing friend to reach out to homeowner at phone number ************ and see if he could be of some assistance. I was told he had a brief conversation with homeowner and that he could take a look when homeowner was available. multiple calls since then and multiple messages left there has been no response from homeowner. Regarding any assistance.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.