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Business ProfileforWestie Companions
Current Alerts For This Business
On November 9, 2021 BBB received a complaint alleging the company was a scam. The complainant stated that they paid $850 dollars to the company and after many attempts to contact the company, the company blocked them on Facebook and they never received the puppy that was paid for. BBB also received a scam report from the same consumer alleging the same issue.
On November 17, 2021 BBB opened an investigation to find out more about the companies business practices and to investigate whether or not this was a puppy scam as indicated by the consumer. BBB sent a letter via email to [email protected], located on the company Facebook page and through the US Postal Service to 406 S. Webster, Decatur Il, 62521, the address received from the complainant, on this date requesting the following information and as of December 13, 2021 BBB has not received a response. BBB requested the following information:
1. The name of the company's principal 2. The company's address 3 The company's phone number 4. A response to the complaint which has been sent to 406 S. Webster, Decatur Il, 62521 and via email to [email protected]
5. The names of any other businesses you are affiliated with.
6. Proof of AKC registration
The complaint and a Standard Business request were also sent to the address and email noted above without response nor any mail return. No company phone number was provided or found.
During BBB's investigation a Google search was preformed for the company and address. The company's Facebook page which was created February 2, 2020, and is still active, lists their website, https://westiepuppiesforcompanion.doodlekit.com/home, which is not active. A Google address search for the company address returned what appeared to be a multi-resident building with different street addresses, including the one for the business.
On December 9, 2021 the complaint against the business was closed as unanswered and to date BBB is unaware that the consumer ever received their puppy.
At-a-glance
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Business Details
- Location of This Business
- 406 S Webster St, Decatur, IL 62521-2667
- BBB File Opened:
- 11/11/2021
Customer Complaints
1 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
11/09/2021
- Complaint Type:
- Order Issues
- Status:
- Unanswered
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