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          Find a Location

          Caterpillar has 15 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Caterpillar

              510 Lake Cook Rd Deerfield, IL 60015-4971

            • Caterpillar

              9901 Ringhaver Dr Orlando, FL 32824

            • Caterpillar Inc.

              110 SW Washington St Peoria, IL 61602

            • Caterpillar

              PO Box 504 Joliet, IL 60434-0504

            • Caterpillar

              PO Box 999 Clayton, NC 27528-0999

            Business ProfileCaterpillar

            Industrial Manufacturers
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            510 Lake Cook Rd

            Deerfield, IL 60015-4971

            Visit Website
            (888) 614-4328

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            9 complaints closed in last 3 years

            4 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A-

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 99

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            Caterpillar has 15 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Caterpillar

                510 Lake Cook Rd Deerfield, IL 60015-4971

              • Caterpillar

                9901 Ringhaver Dr Orlando, FL 32824

              • Caterpillar Inc.

                110 SW Washington St Peoria, IL 61602

              • Caterpillar

                PO Box 504 Joliet, IL 60434-0504

              • Caterpillar

                PO Box 999 Clayton, NC 27528-0999

              Headquarters
              510 Lake Cook Rd, Deerfield, IL 60015-4971
              BBB File Opened:
              3/27/1996
              Years in Business:
              99
              Business Started:
              5/7/1925
              Business Started Locally:
              5/7/1925
              Business Incorporated:
              5/7/1986
              Type of Entity:
              Corporation
              Contact Information

              Customer Contact

              • Mr. Jim Umpleby, CEO
              Read More Business Details and See Alerts

              Customer Complaints

              9 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              04/06/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              Yes i purchased a Cat S62 phone in november 24 2023 it came with a 24 month warranty and on march 1st it stopped working and according to online reports they are not in business any longer and i just paid $499 for this phone not even barely 4 months ago and it is not working now due to some sort of internal issue not caused by me and the phone has no visable damage its not been wet or anything i use my phone for my remodeling business and im losing a lot of money due to not having a working phone and i need this resolved but the company has shut down the manufacture of cat phone febuary 1st 2024 i just found out what do i do and who is responsible for this warranty now that my cat S62 is not working and i just paid a lot of money for this phone
              Read More
              Read 8 More Complaints

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Darren C

              09/25/2022

              21 days in a row production and they expected me to cover both first and second shift work with no one crossed trained to help me in 3 months. I had to guess where to ship their very expensive products at times and when I dared asked questions I was given condescending responses or ignored. They couldn't even fix or replace the laser printer required to do the job efficiently. They have a massive labor shortage and are overworking the people like me who try, in good faith to make it through their 90 day temporary service without incident to the point where no one wants to work there.

              Local BBB

              BBB of Chicago & Northern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

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