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ComplaintsforRosin Eyecare - Prairie
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
10/21/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
i made an appointment with this office. ordered glasses. they called to say they were in. I work and could not make it that day. I looked at their web site and saw they were open on sat till 3. I arrived at 2. store was closed.i took off work on monday again arrived and it was closed. I called and was finally told they were only there once a month. Not once in the time that i made the appointment, ordered the glasses was i told they were only in 1 time a month. Their web site and the signage on the door shows all kinds of days open.No sign on the door saying the once a month day. i called again and was told that they will not be at this location until december i ask them to just mail my glasses I have called 3 times in the last week and the answer i get is someone will call you. I really want my glasses before december!
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.