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Find a Location

Two Men and a Truck has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Two Men and a Truck

      1900 Raymond Dr Northbrook, IL 60062-6726

      BBB Accredited Business
    • Two Men and a Truck

      622 E Northwest Hwy Des Plaines, IL 60016-3059

      BBB Accredited Business

    Business ProfileforTwo Men and a Truck

    Moving Companies
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.14/5stars

    Average of 14 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    2 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 10/6/2023

    Years in Business: 14

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Two Men and a Truck is a residential and commercial moving and storage company. short distance moving. long distance moving. storage, packing & unpacking services. furniture moving. piano moving moving supplies, junk removal and more. 

    Business Details

    This is a multi-location business.

    Find a Location

    Two Men and a Truck has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Two Men and a Truck

        1900 Raymond Dr Northbrook, IL 60062-6726

        BBB Accredited Business
      • Two Men and a Truck

        622 E Northwest Hwy Des Plaines, IL 60016-3059

        BBB Accredited Business
      Location of This Business
      1900 Raymond Dr, Northbrook, IL 60062-6726
      BBB File Opened:
      11/1/2010
      Years in Business:
      14
      Business Started:
      1/22/2010
      Business Incorporated:
      1/22/2010
      Accredited Since:
      10/6/2023
      Type of Entity:
      Corporation
      Number of Employees:
      70
      Alternate Business Name
      • TMT Chicagoland, LLC
      Business Management
      • Mr. Joel Trost, President
      • Mr. Brian Stern
      Contact Information

      Principal

      • Mr. Joel Trost, President
      • Mr. Brian Stern

      Customer Contact

      • Mr. Brian Stern
      Additional Contact Information

      Fax Numbers

      • (847) 544-5128
        Other Fax

      Industry Tip

      BBB Tip: Hiring a mover

      Customer Complaints

      4 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      05/10/2024

      Complaint Type:
      Product Issues
      Status:
      Answered
      November 3, 2023. Moved to *********. Not certain what movers put on the floors, but it constantly shifted while bringing furniture through front door to basement. Scratches lead to basement door. Damage Report submitted by Two Men and a Truck employee who witnessed the damage and told us that if they can't repair the floor damage, they would replace the floors or provide a settlement. Follow-up call with Manager ************************* requested clearer pics and accepted claim of scratches; however, contested the deepest scratch by basement door. Repair company attempted to repair scratches and only fixed the deep one. Could not repair the thinner ones. Another company sent Jan 30th, could not repair. Left voicemails for **** and Manager. Waited months for a solution. At one point, Jase offered a settlement of $150 for door and $600 for floor scratches. We declined and door was repaired. Waited additional months. On May 8th, **** did a 360 and told me the second company allegedly informed **** that the scratches were not caused by the mover's equipment. I requested that **** supply me with the report from the second company and telephone call recordings, as he is claiming I said things I do not recall. **** could not locate the most pertinent call recording and is now, again, ignoring my request and calls. Requesting a refund and the floors to be replaced. I have emails and damage report. Two Men has recordings and reports.
      Read More

      Customer Reviews

      14 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Vlad P

      1 star

      06/24/2024

      First, you provided two men instead of three. The contract I signed had 3 men and I signed off on this. I understand two showed up, but because of this the job took at least 2-3 more hours than it should have. If I knew two men would show up, I would not have done business with you and went somewhere else for the move. Second, the team took the last piece of furniture on the list and just left. They did not do a final walkthrough or even notify me. I still had plenty of items in the house that I needed to move. I had to rent a U-Haul truck and do this myself until late at night just to move all my things by myself. The cost of the haul, gas, miles, and my time has to be taken into consideration since this was all due to your team not doing their job. Third, I have dozen pictures of all the damage to my old house that was done with the move. I can send them to you as well. I understand this is the cost of doing business moving, but hiring a professional company to do this work should not cause damage. They should have used protective blankets, etc so damage on the furniture and walls would not be so bad.Last but not least, the two guys were not happy having to carry my couch to my new house on the third floor. They even mentioned this as they were loading the couch from the old house. They did not even unload it from the truck! They could have at least tried to move it up to the third floor. They told me it wont fit and thats it. The person living here prior, had a king size bed and frame on the third floor, no reason why a 3 seater couch cannot go up there. Once again, how is it that a hired professional moving company cannot get a couch to the third floor? Maybe if they had 3 men, as agreed, it would not be an issue. I now have to pay to get two or three guys to my house to get the couch to the third floor since your team could not do it. This will cost at least $300 for this move based on some other moving companies I called.

      Local BBB

      BBB of Chicago & Northern Illinois

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