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          Find a Location

          CompTIA has 2 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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            • CompTIA

              3500 Lacey Rd # 100 Downers Grove, IL 60515-5439

            • CompTIA

              5601 Green Valley Dr STE 300 Bloomington, MN 55437-1099

            Business ProfileCompTIA

            Associations
            Multi Location Business

            Contact Information

            3500 Lacey Rd # 100

            Downers Grove, IL 60515-5439

            Visit Website
            (630) 678-8300

            Customer Reviews

            1/5

            Average of 11 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            61 complaints closed in last 3 years

            16 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 42

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            CompTIA has 2 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • CompTIA

                3500 Lacey Rd # 100 Downers Grove, IL 60515-5439

              • CompTIA

                5601 Green Valley Dr STE 300 Bloomington, MN 55437-1099

              Location of This Business
              3500 Lacey Rd # 100, Downers Grove, IL 60515-5439
              BBB File Opened:
              1/27/2000
              Years in Business:
              42
              Business Started:
              5/5/1982
              Business Started Locally:
              5/5/1982
              Alternate Business Name
              • Computing Technology Industry Association
              Business Management
              • Mr. Noel Eberline, Director Of Customer Serv
              Contact Information

              Principal

              • Mr. Noel Eberline, Director Of Customer Serv
              Additional Contact Information

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              61 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              08/31/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I paid roughly 600 dollars for the CompTIA learn courses, practice questions, and test vouchers and they will not provide me what I paid for. I was given access to the questions and test voucher, but not the learn portion. I have been emailing support for weeks and they are not giving me a resolution. I either want the items I paid for or my money back.
              Read More
              Read 60 More Complaints

              Customer Reviews

              11 Customer Reviews

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              Most Recent Customer Review

              Nicholas V

              08/26/2024

              Received an email that stated a beta version of the Cloud + Certification was available for a discounted price. Purchased the discounted voucher and proceeded to study for and take the test with no issues, other than there being a bevy of material and content that was unexpected, as there was no way to know what would be on the test for certain, since there was no study guide yet. Was advised that as this was a beta/pre-production/pre-release version, there would be a period of time before the results were available, as the grading rubric was presumably not finalized. Keep in mind CompTIA sells you 3 years of being "certified" once passing an exam in exchange for your hard earned dollars.The results took quite a while to be released, longer than expected, approximately 6 months.I called in several times, ultimately being advised I had passed. Fine, right? NOT SO FAST...Presumably, since if you have not received the results of your test, you can't willingly or truthfully claim you have the cert, so CompTIA would not include this portion of idle "grading" time as a part of your 3 years, right? WRONG. And this was never stated up front. Logically, one would assume they would wait until they had officially told you that you had passed before starting the clock...When I called in to dispute this, they basically said "****, that's the way it is." So I paid for and did not get what they advertise in the end. Considering further action at the moment, but strongly recommend you go to other Cert providers, or a different industry even.   

              CompTIA Response

              08/27/2024

              Congratulations on passing the CompTIA Cloud+ beta exam!Beta exams are used for exam development. However, candidates do not receive their exam scores until after the version of the beta exam taken is released. Should they pass, they receive certification, which is dated from the time they took the beta exam, not the time it was graded. We apologize if you were not aware of this. However, the exam dates in the account show the date the exam was taken not when the exam was graded.
              Read 10 More Customer Reviews

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              BBB of Chicago & Northern Illinois

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