Business ProfileforNourish Modern Healthcare

There were two major miscommunications from Nourish in regards to their fees. I'm a first time patient & booked the appointment over the phone w/****** She went over that the initial appointment would be 2 hrs,& instructed me to sign up with their patient portal & complete paperwork before appt. I then asked her about getting my thyroid tested & what the costs would be. She replied that the thyroid lab would be $80 & then i would also pay for any other labs the Dr. ordered & for supplements the doctor prescribed. I had my 2 hour appointment with Dr. ***** As we were going through my comprehensive plan, I asked her to go over my total cost. She was totaling costs on a calculator & told me the total was $245. After the appointment I asked her for a bill or invoice. Dr. **** told me I would be sent one through their portal and that my card on file would be charged. Shortly after I left, someone from their office called that my card had been declined. I asked what amount she was trying to charge, she said $900 and change. I was in shock & said that's not what i was told the appointment would cost the 2 times i had asked the office for my estimate and total charges. My card was then charged $245. I was then told there is a $600 doctor visit fee and it's listed on their website. And while the appointment fees are listed on the website, it's hard to find as it's listed under the "Book Online" tab. I did not click that tab since I knew I'd like to book the appointment over the phone. I called ***** to complain about the 2 miscommunications on the behalf of Nourish. ***** defends that she told me the amount and that if I don't pay it will go to collections. I do not want to pay for something that I didn't consent to based on their miscommunications. I offered to settle & to leave the $245 charge and to go our separate ways but ***** denied that offer. I didn't get my labwork done and confirmed w/lab that Nourish would not be charged & I returned all supplements. I still have not received an invoice from Nourish. I have filed a chargeback request with bank to get $245 returned to me and additional $200 and $100 charge the put through my card the following day.