Business ProfileforCorelle Brands

I bought a deep 9x13 pyrex dish last year through their website and have maybe used it twice before it exploded at room temperature. I pulled the dish out of the cupboard and put some sauted vegetables in the room temperature pan on the counter while I cooked the meat. Maybe two minutes later it exploded all over the kitchen. I had not pulled the pan from the oven or fridge it was room temp and exploded. I had a glass shard in my leg, thankfully my mom was okay but it flew all the way across the kitchen and dining room. And now I try to log back into their website so I can start a claim and it doesn't show my order because everything is through "shopify" now and they have no record of my purchase. I reached out to them on their chat feature and explained what happened and when it was purchased (March 28, 2023) but I did not have the order number because it was over a year ago. The agent located the order but because I couldn't provide the item number did not resolve anything. (I don't think that exact item is offered on their site anymore, because the most similar item they have was apparently not the one.) They would have sent me a replacement without that information but I want a refund as I do not trust their products anymore. My mother and I could have both been injured significantly if we were facing the dish when it exploded. If I could return my other dish from that order I would as well. I would just like my money back for the dish that exploded.