ComplaintsforFred & Sons Plumbing Sewer
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Complaint Details
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Initial Complaint
10/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I hired **** to excavate and replace a garage floor. We gave him a deposit and work started a little over two weeks later. **** showed up on the first day of work and literally dropped two guys off at our house, one of which he admitted to hiring that day. Furthermore, he admitted to not really knowing the individual and that he did not have any specific construction or demolition experience. His crew worked for about six hours that day. Since then, no one has returned to work. Overall, in the weeks since being given a work agreement, he has shown up once. He has given excuses such as: he could not rent the equipment needed, he was sick, one of his crew was sick, his son was sick, and he had a family emergency. He was extremely unresponsive to communication and eventually just completely ignored all attempts to reach out to him. We requested a partial refund of our deposit less compensation for the 6 hours of work that was completed. He has refused, repeated. In the meantime, we have discovered that he did not apply for permits for the job despite telling us that he did. So the demolition work that was completed was done without permit from the city. I have also not been able find his business or any business similar to his registered with the state of ********. He continues to ignore all attempts to communicate including email, phone, and even registered mail.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.