Business ProfileforBlossom Flower Delivery
Current Alerts For This Business
- Customers allege not receiving their orders.
- Customers allege issues contacting customer service.
- Customers allege longer than expected delivery times when they paid for fast delivery.
In May 2023, BBB investigated Blossom Flower Delivery's business practices. This investigation was prompted by complaints and scam trackers submissions regarding:
Customers allege not receiving their orders.
Customers allege issues contacting customer service.
Customers allege longer than expected delivery times when they paid for fast delivery.
Blossom Flower Delivery has not supplied us any viable information to update the business profile. We don't have an active SOS filing report, owner information nor an address provided for headquarters.
The address provided has not been verified as a real address.
Please see the BBB articles regarding warnings about online retail scams, with tips on how to spot a possible retail scam, here.
On 05/24/2023, 06/08/2023 and 06/12/2023, BBB requested additional information. As of 06/19/2023, BBB has not received any response from the business.
Based on the information detailed above, BBB cannot confirm the legitimacy of Blossom Flower Delivery.
Additional business information
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On?1/14/2022, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on.?The business failed to disclose the basis for price comparison as required by?BBB’s Code of Advertising.
Regular $124.99 $144.99
Majority of the items on the website have slashed pricing. Pricing needs to be substantiated.
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
As of 2/9/2022, business has not responded to BBB emails or modified website/substantiated claims.
On 6/19/2023, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on. In addition, the BBB has asked the business to substantiate that they are currently in service and not a flower delivery scam We asked the business to provide documentation as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://www.blossomflowerdelivery.com/product/island-dreams/
ISLAND DREAMS
$59.99 $79.99
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
As of 6/19/2023, business has not responded to BBB emails or modified the website.At-a-glance
Related Categories
Business Details
- Headquarters
- 1st main street, Downers Grove, IL 60517
- Headquarters
- 8135 Varna Ave, Van Nuys, CA 91402-5519
- BBB File Opened:
- 11/27/2020
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Business Management
- Business Handler, Complaint Handler
- Contact Information
Principal
- Business Handler, Complaint Handler
Customer Contact
- Business Handler, Complaint Handler
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