ComplaintsforRidgeway Tree Service
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Complaint Details
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Initial Complaint
01/04/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Approximately one year ago we hired Ridgeway to cut down a large oak tree that was near **********. They completed most of the job, but when they encountered some bees in the trunk they quit working. ********************************* looked me in they eye and said that they would come back as soon as possible and finish the job. I paid them in full so that I wouldn't have to be there when they came by to finish the job. They have never finished the job. My wife has communicated with them several times via text about keeping their word and finishing the work, but they just put her off by saying that they were busy but hadn't forgotten about us. The last time she texted them they never replied. I now have a 15 foot, several thousand pound tree trunk left standing by my garage.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.