ComplaintsforGreenscape Pools and Landscaping
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Complaint Details
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Initial Complaint
10/09/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
They were suppose to hook up the hoses to the new pool so I could clean it. When it came time to pay them I asked them if all the hoses were hooked up they said yes. so I turned the water on and came home 6 hours later to fine water coming out of pool wher the hoses wern't connected. Plus I complained about all the wrinkles in the liner and was told there was nothing they could do about it. This is the thrid liner that I have had put in and the other2 had no wrinkles in it. ther is no reason to have 17 different wrinkles if they knew what they were doing.Business response
10/26/2023
I am still waiting for the customer to find someone to come and put on writing to do a wrinkle free install and the customer still has not paid $1600.00 balance, if the customer has not found someone by May then the customer needs to pay the balance of $1600.00
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.