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ComplaintsforCorrect Measure Construction
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
11/29/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Resolved
While installing the new cabinets in my kitchen CMC drill holes on the wrong side of a cabinet door damaging it. They said they would order a new door for installation. I've contacted them multiple times with no resolution. The final time was on 11/28/23 with them saying they would come toy house on 11/29/23 at 3 pm but, they never showed or called. This has been sitting unrepaired since March. I would like this fixed and a partial refund for the inconvenience.Business response
12/15/2023
We replaced this door for him on 11/29/23 . we ordered the new door from the cabinet company and when it showed up it was the wrong size. not only did this happen once it happened twice. finally, i just went and bought a new cabinet at store and took door off it to get him taking care of. it has been installed; this is a supplier issue not from our lack of not finishing ty ******* ****** correct measure construction.Customer response
12/23/2023
I am rejecting this response because:
The door handle never got installed! Please finish a job you started.Business response
01/02/2024
the handle was installed 12-29-23 .. he had it in his draw at his house. All work has been completedCustomer response
01/02/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.