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ComplaintsforDiversified Construction Services
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Complaint Details
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Initial Complaint
02/01/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
This business guaranteed there work. After installation the siding on my house started falling off right away. They came out more than once to fix it including trying to attach it with some sort of glue or caulk. We have been very patient with them to fix it. Unfortunately, it continues to fall off. The current status is that they now say the warranty on their work is up. They never fixed the problem.Business response
02/20/2022
I have fixed their siding many times as customer said and yes the last piece is put on with silicone because nailing flange has to be removed this is done on all siding jobs. The customer lives an open area with few trees and there have been several storms in the past few years that have been more than capable of blowing siding off and damaging it.Customer response
02/22/2022
Complaint: ********
I am rejecting this response because:
I lived in this house with my old siding and many storms for over ten years and never had problems with my siding just falling off. The new siding is still falling off over and over, which is not acceptable. They guaranteed their work, but did not follow through with that promise.
Sincerely,
******* *****
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Contact Information
762 Ridge Ln
East Alton, IL 62024-2059
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | Closed |
SuSunday | Closed |
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Get a QuoteCustomer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.