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          Drive Now Acceptance, LLC has 1 locations, listed below.

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            Business ProfileDrive Now Acceptance, LLC

            Auto Financing
            BBB accredited business

            Contact Information

            777 Dundee Ave

            East Dundee, IL 60118-3049

            Visit Website
            (224) 293-6027

            Business hours

            Closed
            Business Hours
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 6:00 PM
            8:00 AM - 7:00 PM
            8:00 AM - 3:00 PM
            Closed

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            Customer Reviews

            1.38/5

            Average of 13 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            BBB accredited businessA+

            Accredited Since: 10/5/2022

            Years in Business: 14

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Overview

            Automobile finance

            Business Details

            Location of This Business
            777 Dundee Ave, East Dundee, IL 60118-3049
            BBB File Opened:
            8/22/2013
            Years in Business:
            14
            Business Started:
            12/1/2009
            Business Incorporated:
            12/31/2008
            Accredited Since:
            10/5/2022
            Type of Entity:
            Limited Liability Company (LLC)
            Hours of Operation

            Primary

            M:
            8:00 AM - 6:00 PM
            T:
            8:00 AM - 6:00 PM
            W:
            8:00 AM - 6:00 PM
            Th:
            8:00 AM - 6:00 PM
            F:
            8:00 AM - 7:00 PM
            Sa:
            8:00 AM - 3:00 PM
            Su:
            Closed
            Business Management
            • Mr. Thomas Boyles, Owner
            • Mr. James Anderson, Owner
            Contact Information

            Customer Contact

            • Ms. Lisa Patterson, Finance Manager
            Additional Contact Information

            Fax Numbers

            • (224) 848-6233
              Primary Fax
            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            04/30/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            I have been financing a 2013 ***** 2 since October of 2022 I have made every payment on time. When I first got the vehicle I was told by paying the finance company an extra $55 every 2 weeks on my car loan I would be covered by insurance. Lo and behold I get pulled over in November and the officer asks for for my insurance information which I proceed to tell him I pay extra to my car finance company and they have not sent me cards. When I when I call to get this matter taken care of I am told that I am personally am not covered under the vehicle but the car is? So because of that I received a no insurance ticket which in turn suspended my license which in turn makes me not able to drive and get to my job when I need to. I have paid over $9,000 to this company on my car my car is only worth three grand ****** Blue book I refuse to give them any more money they can take the car I do not care do not fall for this predatory company. They thoroughly enjoy taking advantage of those who are in tough situations. I do not wish to have this company keep on contacting me your family or anybody I know they can keep the car I do not care I do not want to deal with this company anymore
            Read More
            Read 12 More Complaints

            Customer Reviews

            13 Customer Reviews

            What do you think? Share your review.

            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Devin S

            07/04/2024

            **** is a b**** over the phone. Probably a p**** in real life .

            Drive Now Acceptance, LLC Response

            07/05/2024

            Thanks for the colorful feedback. Its always interesting to see how brave people get behind a keyboard. If you have any actual concerns or issues that can be addressed in a productive manner, feel free to reach out. Otherwise, well keep doing our best to provide excellent service to our many satisfied customers.

            Drive Now Acceptance, LLC Response

            07/05/2024

            Thanks for the colorful feedback. Its always interesting to see how brave people get behind a keyboard. If you have any actual concerns or issues that can be addressed in a productive manner, feel free to reach out. Otherwise, well keep doing our best to provide excellent service to our many satisfied customers.
            Read 12 More Customer Reviews

            Local BBB

            BBB of Chicago & Northern Illinois

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

            See What BBB Reports On

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