ComplaintsforNeels Plumbing
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
03/31/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
*************** CAME TO REPLACE THREE OUTSIDE WATER FAUCETS. HE CHARGED US AN $800.00 DOWN PAYMENT. WHILE HERE HE CUT OUT A SECTION OF DRYWALL IN THE BATHROOM WHERE THERE IS A GAPING HOLE NOW. HE NEVER CAME BACK DISPITE REPEATED EFFORTS TO GET HIM TO. NOW HE DOES NOT ANSWER OUR CALLS OR RETURN THEM. HIS PHONE NUMBER IS ************ BUSINESS ADDRESS IS *************************************************************. I WENT TO THE BUSINESS ADDRESS WHICH TURNED OUT TO BE HIS MOTHERS HOME. SHE SAID THAT SHE DID NOT KNOW HIS PHONE NUMBER OR WHERE HE LIVED. IT WAS CLEAR THAT SHE WAS LYING BECAUSE SHE WAVED HER HAND DOWN THE STREET AND SAID, "HE LIVES DOWN THERE SOMEWHERE." IT WAS QUITE CLEAR THAT SHE WAS COVERING FOR HIM. WHATEVER YOU CAN DO TO HELP RECOVER THE MONEY I WOULD GREATLY APPRECIATE IT.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
BBB Rating & Accreditation
This business is not BBB Accredited
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.