Business ProfileforDiva Nails

June 20, 2024- Spent $55.00 My 15 yo daughter went down to get nails done on her birthday. Her nails were complete but pointing extremely high off her nail bed. They had glued the nail pointing up so there was a huge gap and any push would essentially pull her nail off. We kindly asked for them to be redone and the owner became aggressive and violent with my daughter. The owner got in her face and was yelling at her. She then grabbed her hand very aggressively and swung it on the table. I then asked her to remove her hands and demanded a refund. We had to call the police. They expressed how they are there alot and would try but pretty much we were out our money. There wasn’t anything they could really do. The police did a great job and expressed how bad they felt. I guess we aren’t the first people to experience this. This business needs to be removed from East Peoria. It does not belong in the levee district! After researching, it seems as though this experience has happened many times . The police are there often due to the way in which customers are treated by staff. This seems to be a huge customer service concern. It is displayed among their reviews online by many many people in our community.