Customer ReviewsforMiller Environmental Mitigation LLC

****** installed a mitigation system in our house in 1 day, sealing the one small crawlspace and putting in an active fan system. Before and after the service, the office or ****** responded to my questions in a timely manner. I have no complaints about the service I received. I will recommend Miller Environmental Mitigation LLC to others.

We had an awful experience with this company - and now they are trying to get us to sign an NDA releasing them of liability to avoid bad press. ****** installed our radon stack on the only livable area of the exterior of our home, on the patio right in between the door and the kitchen window. To say its an eyesore would be an understatement. When questioned about the placement, ****** was extremely condescending, patronizing, rude, dismissive, insensitive, and invalidating. After a very heated discussion his pride still didnt allow him to apologize or acknowledge hed done anything that could be perceived as unsavory. There was a better location it could have been placed, where it wouldnt have impeded outdoor living/entertainment, but he made the decision without calling us to check which location we would prefer - though he had no qualms calling for a credit card number for payment. Because of the clearly awful placement (we checked with several professionals who agreed this was a terrible placement decision), we requested a 50% refund. It took 3 weeks of us following up regularly for ****** to finally get us the paperwork he was waiting on to process the refund turns out the paperwork is a Non-Disclosure Agreement that would allow them to *** us if we spoke about our awful experience, and release them of liability should something go wrong with the radon mitigation equipment The fact that ****** was ready to try to legally silence us instead of just accepting and acknowledging he made a mistake, providing a partial refund, and moving on, tells us this may not be an uncommon occurrence. The fact that hes trying to release himself from liability makes us question the integrity and quality of the work. We do not feel right about this extremely shady practice and are forgoing the refund, not signing anything, and instead will let others know so they dont end up in the same situation.

Had Miller Environmental Services out to install a mitigation system. They were awesome! Prompt, professional, and gave me options! They were done within hours and listened to me! I highly recommend them and their services!