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          Find a Location

          Midland States Bank has 22 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Midland States Bank

              1201 Network Centre Dr Effingham, IL 62401-4602

            • Midland States Bank

              212 South Central Ave Saint Louis, MO 63105

            • Midland States Bank

              1920 Richardson Rd Arnold, MO 63010

            • Midland States Bank

              7818 S. Bonhomme Saint Louis, MO 63105

            • Midland States Bank

              312 6th Street Saint Louis, MO 63101

            Business ProfileMidland States Bank

            Mortgage Banker
            Multi Location Business

            Contact Information

            1201 Network Centre Dr

            Effingham, IL 62401-4602

            Visit Website
            (217) 342-7346

            Customer Reviews

            1/5

            Average of 3 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            11 complaints closed in last 3 years

            3 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

            Search for Accredited
            Businesses in this category

            Years in Business: 26

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

            Related Categories

            Business Details

            This is a multi-location business.

            Find a Location

            Midland States Bank has 22 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Midland States Bank

                1201 Network Centre Dr Effingham, IL 62401-4602

              • Midland States Bank

                212 South Central Ave Saint Louis, MO 63105

              • Midland States Bank

                1920 Richardson Rd Arnold, MO 63010

              • Midland States Bank

                7818 S. Bonhomme Saint Louis, MO 63105

              • Midland States Bank

                312 6th Street Saint Louis, MO 63101

              Location of This Business
              1201 Network Centre Dr, Effingham, IL 62401-4602
              BBB File Opened:
              10/24/1997
              Years in Business:
              26
              Business Started:
              10/24/1997
              Business Started Locally:
              10/25/2010
              Business Incorporated:
              10/25/2010
              Type of Entity:
              Corporation
              Alternate Business Name
              • Heartland Premier Mortgage
              • Heartland Bank
              • Heartland Mortgage
              Business Management
              • Mr. Jeff Mefford, Site Manager
              • John P. Paul, Manager
              Contact Information

              Principal

              • Mr. Jeff Mefford, Site Manager
              • John P. Paul, Manager

              Customer Contact

              • Mr. Rodney Hewitt, Assistant Manager
              Additional Contact Information

              Fax Numbers

              • (314) 469-3770
                Other Fax
              • (314) 512-8501
                Other Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Customer Complaints

              11 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              02/28/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Answered
              I tried to open an account online and couldnt so I went into location. They opened the account and took my money to fund the account. When I asked for a debit card and checks they refused to give those things to me until I can verify my address. I have now provided documentation to verify my address but they have placed a hold on my account and cant lift it because now they say its labeled as something that they dont know what it means, and the account shouldnt not have been opened without verification of address. So this bank took my money and provided me nothing, no account number no checks or debit card. I gave them money and have no access to it. Ive done what they asked and provided verification but I still have nothing.
              Read More
              Read 10 More Complaints

              Customer Reviews

              3 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              mark m

              06/07/2024

              If you are a business, do not open a business account with this s***** bank period this is the worst bank that I ever dealt with. As far as timing, customer satisfaction and customer service all around period it's been almost 6 days and I still have no access to my account at all over the phone or online banking period I have no clue on what's going on with my money and I think this is about the only bank in the f****** world who holds checks for **** or two weeks and still in 2024. The f****** moment my check cause I'm shutting my f****** account down with this s***** a** bank period do and they wonder why people don't trust banks or put their money in the bank anymore.Cause of s*** like this period a 9 day hold for the first time.Deposits that's ********. Not only that, when I call and put in all my account info.I still can't get access over the phone.This is the worst.My money is just out there and I have no clue what's going on with it. This company is s***** and from 1 to 5 I give this sucky as bank a f****** -0

              Midland States Bank Response

              06/13/2024

              The bank has reviewed the details of this complaint. Midland does not share the details about a customers interaction on public websites. The bank communicated with the complainant on 06/08/24 and his concerns have been rectified.
              Read 2 More Customer Reviews

              Local BBB

              BBB of Eastern & Southwest Missouri & Southern Illinois

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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