3 Customer Reviews
Review from mark m
1 star06/07/2024
If you are a business, do not open a business account with this s***** bank period this is the worst bank that I ever dealt with. As far as timing, customer satisfaction and customer service all around period it's been almost 6 days and I still have no access to my account at all over the phone or online banking period I have no clue on what's going on with my money and I think this is about the only bank in the f****** world who holds checks for **** or two weeks and still in 2024. The f****** moment my check cause I'm shutting my f****** account down with this s***** a** bank period do and they wonder why people don't trust banks or put their money in the bank anymore.Cause of s*** like this period a 9 day hold for the first time.Deposits that's ********. Not only that, when I call and put in all my account info.I still can't get access over the phone.This is the worst.My money is just out there and I have no clue what's going on with it. This company is s***** and from 1 to 5 I give this sucky as bank a f****** -0
Midland States Bank Response
06/13/2024
The bank has reviewed the details of this complaint. Midland does not share the details about a customers interaction on public websites. The bank communicated with the complainant on 06/08/24 and his concerns have been rectified.Review from Stephen S
1 star05/17/2024
I used their ATM to make a withdrawal using an other bank's card. They charged me $4.00. A bit higher than usual, but OK. Then I went inside and asked the teller to make change from the cash. They refused. What???Midland States Bank Response
05/20/2024
Without knowing the branch location where the non-customer withdrew the funds from the *** and the date of withdrawal, we cannot investigate the specifics of his claim. If he provides this information, we will research the issue.Review from William O
1 star09/08/2021
This banks *****!!! Someone has opened an account in my name. When I call back they keep telling me I can't help you and need to transfer you sorry. Well I am sick and tired of this. Maybe I should just take the bank to court. I am so so tired of all their attitudes.One last thing I live in ******* why would I open an account in Effingham!Midland States Bank Response
09/10/2021
We spoke to the complainant today indicating the accounts opened in his name have been closed. We also recommended to him that he report this activity to the appropriate credit reporting agencies.
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