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Find a Location

Affordable Home Improvement & The Gutter Guys has 1 locations, listed below.

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    Business ProfileforAffordable Home Improvement & The Gutter Guys

    Remodel Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 11/13/2023

    Years in Business: 24

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    Gutter Contractors

    Products & Services

    Roofing Contractors, Remodel Contractors, Gutter Contractors, Gutter Guards

    Business Details

    Location of This Business
    804 S Henrietta St, Effingham, IL 62401-1952
    BBB File Opened:
    6/1/2009
    Years in Business:
    24
    Business Started:
    12/16/1999
    Business Started Locally:
    12/16/1999
    Business Incorporated:
    12/16/1999
    Accredited Since:
    11/13/2023
    Type of Entity:
    Corporation
    Alternate Business Name
    • Affordable Home Improvements, Inc.
    Hours of Operation

    Primary

    M:
    9:00 AM - 6:00 PM
    T:
    9:00 AM - 6:00 PM
    W:
    9:00 AM - 6:00 PM
    Th:
    9:00 AM - 6:00 PM
    F:
    9:00 AM - 6:00 PM
    Sa:
    Closed
    Su:
    Closed
    Business Management
    • Mr. Dustin L Salger, President
    • Mrs. Tarina Salger, Co-Owner
    Contact Information

    Principal

    • Mr. Dustin L Salger, President
    • Mrs. Tarina Salger, Co-Owner

    Customer Contact

    • Mr. Dustin L Salger, President
    • Mrs. Tarina Salger, Co-Owner

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    09/21/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In February I contacted him to look at work I wanted done for the back door and to weatherize 2 doors that needed to be replaced and to drywall the entrance at the back door. I wanted dry wall put up to make it look cohesive. He gave me an estimate and on April 2 I paid him over 2200 dollars up front. I have been trying to have the repairs finished since April. This has been happening for 6 months He took the old material out but he was only here a couple of hours doing that . THe next time he came he used 3 pieces of drywall and he left mud everywhere on the carpet each time that I had to clean up myself every time he left. The next time he came back to paint the hallway and told me to pick out the paint and pay for it so I did. He then came for 10 minutes to touch up a spot of paint and again left, with most of the work I paid him to do unfinished. I finally started calling him in August because I needed the entrance way weatherized since it will soon be winter and nothing has been done to the doors at all. I have been patient with him and now he wont answer any of my calls. I am a widow and I live alone. I trusted him to do what he said he would do and I have been waiting for 6 months. The final time he came he abruptly left and told me he would not do any more work because asked him how long it would take him. He came to my house in the evening and I wanted to know how long he would be. He abruptly yelled at me and left without finishing any of the work he came to do. I told him if it was too much work for him to handle that he should not accept the work or the money from customers. He got upset and left. His wife works as his assistant so I went to the office and told her to tell her husband that I would no longer require his services. I would gladly pay him for his time but I wanted my refund back immediately. I gave him a down payment for work he never completed. They told me they would call and of course they did not. I have not heard anything from them. I want others to be aware, especially senior single women, of how they have treated me and took advantage of my age and trusting attitude.
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    Customer Reviews

    0 Customer Reviews

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