ComplaintsforVelazquez & Sons Mufflers Iv
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Complaint Details
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Initial Complaint
03/05/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The problem happened on 11/16/2023. I went there to get my car repair as the muffler was making a noise. They told me that they repaired it and I saw on the invoice that they took my catalytic converter. They told me that it was not working and I told them that it does not have anything to do with the muffler. I told them to give me back the catalytic converter as it was mine and they told me NO, that they cannot give it back and they told me to pay $80 for it if I wanted it back.I went the same day they gave me my car back.The check engine light came into my car after a month of driving it. I came back to get it repair and they took the engine light off. It shows that the catalytic converter was not on my car anymore.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.