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ComplaintsforDigital Labs & Networks Inc.
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Complaint Details
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Initial Complaint
07/16/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I preordered an item robot toy, for $409 in December 2023. In April I requested a refund since the item had not been shipped yet. After many emails going back and forth with their customer service with no resolution. They advised many times that they would share shipping information although that never happened. Its now July 2023 and they still have my $409 I paid for the robot. I have since asked my credit card ***** to request a refund for non-delivery of purchases item back in late April. I still have not been refunded.
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Contact Information
2000 Larkin Ave
Suite No 202
Elgin, IL 60123-4404
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
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TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | 9:00 AM - 5:00 PM |
SuSunday | 9:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.