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ComplaintsforSea Escapes, Inc.
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Complaint Details
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Initial Complaint
04/26/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I bought a mantis shrimp from there about 2 months ago and I asked before I bought the shrimp if it was a smashing type and was told yes buy an employee, I got home and realized it was not a smashing type and proceeded to call the company and they said no big deal we will get you the correct one, I called a couple weeks later and was told nothing ever came in the shipments the last two weeks, so I went there a week later and talked to one of the employees and I asked him if they were having trouble getting the mantis shrimp in and was told no we just had two the last shipment and I proceeded to tell him that I was supposed to be the first to get one and then he replied that they didnt get any shipment of the shrimp, so I just left and its been another 3 weeks and havent heard anything else from the company, would just like the correct shrimp given to me
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.