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Business ProfileforAlternativePods.com
Current Alerts For This Business
BBB files indicate that this business has a pattern of complaints concerning:
- Consumers allege the business is not responding to customer service emails and calls.
- Consumers allege the business is not sending out the correct items ordered from the website.
On 2/01/2024, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of 2/19/2024 the business has not responded to the BBB request to address the pattern of complaints.
In February 2024, BBB investigated AlternativePods.com's business practices. This investigation was prompted by cursory review of the business, this was due to a pattern of complaints and ad review conducted. The details of both the advertising review and pattern are on this profile.
There is no Secretary of State filing and there are no details found about the business owner and we have not been able to find an address of the business, location we have leads to a USPS.
Please see the BBB articles regarding warnings about online retail scams, with tips on how to spot a possible retail scam, here.
On 02/01/2024, 02/07/2024 and 02/13/2024, BBB requested additional information. As of 2/19/2024, BBB has not received any response from AlternativePods.com.
Additional business information
On 6/21/2022, BBB contacted the business regarding their advertised products on their website concerning unsubstantiated health claims on the website. The business failed to substantiate the health claims as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
https://www.alternativepods.com/cake-cbd-delta-8-disposable-vape/
“This strain has been known to produce effects that relax muscles, relieves tension, and improves mood.”
“This strain has been known to offer sedating effects that leave your mind and body completely relaxed.”
https://www.alternativepods.com/hyde-edge-rave-recharge-vape/
“The hyde is a #1 Disposable on the USA Market”
https://www.alternativepods.com/delta-8-effex-cbd-cartridge/
“Its potent effects are clearly detectable in both mind and body, delivering a fusion of cerebral euphoria and physical relaxation. While your thoughts may float in a dreamy buzz, your body is more likely to find itself fixed in one spot for the duration of GDP’s effects.”
https://www.alternativepods.com/flying-monkey-cbd-delta-8-disposable-vape/
“The Flying Monkey disposable provides an uplifting and functional buzz like no other.”
https://www.alternativepods.com/effex-cbd-delta-8-pod/
This indica blend exhibits full-body effects paired with a jolt of cerebral energy for those days of just needing to clear your head and relax.
https://www.alternativepods.com/delta-8-effex-cbd-cartridge/
Cali Orange: The Cali Orange Kush strain presents a primarily clearheaded, and mellow euphoria. Feelings of calm settle in quickly, accompanied by an elevation of the senses. Cerebral without being too intense, Calif Orange Kush aids creativity and focus, making it beneficial for the days you need to grind and get your creative juices flowing. The mental uplift exists alongside some mild physical relaxation; the indica body euphoria is evident in larger doses of the strain.
The BBB Code of Advertising States:
1. Basic Principles of the Code
1.1 The primary responsibility for truthful and non-deceptive advertising rests with the advertiser. Advertisers should be prepared to substantiate any objective claims or offers made before publication or broadcast. Upon request, they should present such substantiation promptly to the advertising medium or BBB.
1.2 Advertisements which are untrue, misleading, deceptive, fraudulent, falsely disparaging of competitors, or insincere offers to sell, shall not be used.
1.3 An advertisement as a whole may be misleading by implication, although every sentence separately considered may be literally true.
1.4 Misrepresentation may result not only from direct statements, but by omitting or obscuring a material fact.
34. Claimed Results
Claims relating to performance, energy savings, safety, efficacy or results for a product or service should be based on recent and competent testing or other objective data.
- As of 7/12/2022, business has not responded to BBB emails or substantiated claims.
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims may come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
On 02/01/2024, BBB contacted the business regarding their advertised products on their website. The business advertised a price comparison with slashed pricing without disclosing what the comparison is based on. Also, the business was asked to substantiate the health claims as required by BBB’s Code of Advertising.
The business advertised the following product on their website:
POSH
$12.99 $15.99
RANDM
$15.99 $19.99
- Pricing is not defined (our price, retail price, store price, etc.)
The BBB Code of Advertising States:
2. Comparative Price, Value and Savings Claims
BBB recognizes that truthful price information helps consumers make informed purchasing decisions and that comparative price advertising plays an important role in promoting vigorous competition among retailers. At the same time, misleading or unsubstantiated pricing claims injure both consumers and competitors. The following examples offer guidance on ensuring that pricing claims are truthful and not misleading.
2.1 Advertisers may offer a price reduction or savings by comparing their selling price with:
2.1.1 Their own former selling price;
2.1.2 The current selling price of identical products or services sold by others in the trade area (the area in which the company does business or where the advertisement appears) (e.g., “selling elsewhere at $_______.”); or
2.1.3 The current selling price of a comparable product or service sold by the advertiser or by others in the trade area (e.g., “comparable value,” “compares with products or services selling at $_____,” “equal to products or services selling for $_____”).
2.2 In each case, the advertisement must clearly and conspicuously disclose which basis of comparison is being used.
2.3 When these comparisons are made in advertising, the claims must be based on the provisions in Sections 3 - 7.
As of 2/19/2024, business has not responded to BBB emails or modified the website.
At-a-glance
Related Categories
Business Details
This is a multi-location business.
- Location of This Business
- 836 S Arlington Heights Rd PMB 354, Elk Grove Village, IL 60007-3667
- BBB File Opened:
- 5/4/2020
- Years in Business:
- 5
- Business Started:
- 6/1/2019
- Type of Entity:
- Corporation
- Business Management
- Business Manager
- Contact Information
Principal
- Business Manager
Customer Contact
- Business Manager
Customer Complaints
22 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
05/20/2024
- Complaint Type:
- Product Issues
- Status:
- Unanswered
Customer Reviews
20 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
George H
12/16/2023
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