ComplaintsforRoto-Rooter Plumbing & Water Cleanup
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Complaint Details
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Initial Complaint
08/15/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
I had a plugged toilet, I had just had surgery and was in pain. I called for help, not realizing I was not getting a local Roto-Rooter. I was taken advantage with price gouging. For a simple unplugging of one toilet I was made to pay $941.10. The day after, the toilet plugged again. Calls to the did not resolve the issue of a refund. I was not able to speak to a service manager, but was sent to a claims center. This was a failure of service and cost inflation based on an over the phone quote.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.