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Complaint Details
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Initial Complaint
01/13/2022
- Complaint Type:
- Product Issues
- Status:
- Resolved
1/11/2022 I'm a disabled senior that uses a walkerh and had my small safe stolen by the moving crew from Good Move Movers. Documents such as birth certificate, high school ring from ********************** **** gold with large ******************* from Jostens jewelry. An irreplaceable item was the gold chain given to me by my deceased mom on my 21st bday. Also included was $10,000 in cash. I've attempted to contact company several times by ************* after speaking with *********************. They will not provide me with the information for the liability insurance I purchased before the move.Also copies of insurance policies and other items that could possibly lead to identity theft down the road. I sure hope not. The safe was in my ********* was used to prop open the entry door. The only place I would have moved it into would ild be my bedroom closet. Just like I've done before. It is so disappointing that I'm paying these associates good money for a good days work. But to be violated on the day of moving @ the new location is Unconscionable. Thank you for the assistance. God Bless!
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.