Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

American Music World has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforAmerican Music World

    Piano

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Business Details

    Location of This Business
    605 N York St, Elmhurst, IL 60126-1903
    BBB File Opened:
    6/30/1997
    Years in Business:
    44
    Business Started:
    9/1/1979
    Business Started Locally:
    9/1/1979
    Business Incorporated:
    9/17/1979
    Type of Entity:
    Corporation
    Alternate Business Name
    • American Music World, Inc.
    Business Management
    • Ms. Judi Crago, Secretary
    • Ms. Jacqueline Fajmon, Treasurer
    • Ms. Jacqueline Bailey, President
    Contact Information

    Principal

    • Ms. Jacqueline Bailey, President

    Customer Contact

    • Ms. Judi Crago, Secretary
    Additional Contact Information

    Fax Numbers

    • (708) 771-5680
      Other Fax

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/05/2022

    Complaint Type:
    Product Issues
    Status:
    Answered
    American Music World took my piano on consignment and agreed to pay me $10,500 once it sold. They sold my piano in early 2022 but have not issued any payment and have not responded to my repeated attempts to collect. I provide the full details below.On June 23, 2020, American Music World's *** "****" Fajmon picked up my ****** C3 piano with serial number ******* (the "Piano"). Both **************** and I signed the attached receipt, which states "A.M.W. **** to email contract" and "******** less 25% to [my name]" (the "Receipt"). After not receiving said contract, I emailed **************** on August 22, 2020, to inquire about its status. **************** replied the next day by emailing the Contract, which states that "American Music World will sell this piano and upon the sale of this piano [my name] will receive $10,000.00 ($******** less 25% fee) when the piano is sold." **************** had signed the Contract on August 23, 2020. I responded with my acceptance by email on the same day.In May 2022, my husband contacted American Music World by phone and email after noticing on American Music World's website that the Piano had sold (see attachment). My husband spoke and emailed with ***********************, who indicated that a series of misfortunes had occurred within the American Music World family and stated that "over the coming weeks, we will make a concerted effort to locate your piano and/or the associated paperwork. We will be available to update you on what we are finding." My husband immediately responded with copies of both the Receipt and the Contract to assist with that process, but to date, we have not received any updates or the $10,000 I am due. My lawyer sent a demand letter in September 2022 but also did not receive any response.I attach the Receipt, the Contract, and a website capture showing that AMW sold the Piano. I would like to receive the payment I am owed. Thank you.
    Read More

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB of Chicago & Northern Illinois

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.