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Find a Location

Evanston Hospital has 1 locations, listed below.

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    Business ProfileforEvanston Hospital

    Clinic

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2650 Ridge Avenue, Evanston, IL 60201-1797
    BBB File Opened:
    1/1/1991
    Years in Business:
    33
    Business Started:
    1/1/1991
    Business Started Locally:
    1/1/1991
    Alternate Business Name
    • Evanston Northwestern Hospital
    Business Management
    • JP Gallagher, President & CEO
    • Dr. Zachary Rattner, Company Contact
    Contact Information

    Principal

    • Dr. Zachary Rattner, Company Contact

    Customer Contact

    • Dr. Zachary Rattner, Company Contact
    Additional Contact Information

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    Hi my name is ******* straight I was a patient at north shore Evanston hospital. I went into the hospital march 17 , 2022 My daughter and I recently was in a car accident and we needed to be check out. When we arrived we checked in , the hospital already had my information in the system. We waited for a nurse to bring us to the back . When we finally was seen I got the treatment of X-ray for my head and that was it . My daughter was examine . They gave us both Tylenol for the pain and that was it. Didnt receive any prescription or anything. The next day march 18 ***** I called the hospital to ask what my bills were and i was told I had to wait still next billing cycle. A week later march 24***** I received a letter from a lawyer stating that they Represent North Shore Evanston Hospital and that they put a lien on my hospital bills. I couldnt believe what I was seeing because I just asked them for the **** how can they send this information to a lawyer after I asked to receive a ****. I was told Northshore hospital does not take ******** and if its an accident they will not take my insurance they were only **** the third party. I never gave them any information saying who the person hit me or anything like that they looked up my information. I contact the hospital I asked then to **** my insurance they told me they will not **** my insurance I contacted their lawyers they told me they would not be using my insurance and they also threaten me saying they will contact the department of human health if I cancel my case. I asked North Shore Hospital and power and moon several times to cancel my case and take my insurance and they refuse. **** from ************ threaten saying if I cancel your case we will report to DHS about my accident so they will deny my case . He also said they give me some money if I dont cancel my case bribery. I didnt know a hospital or a law firm can threaten you because you dont want to use their services.

    Customer Reviews

    2 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Andrey P

    1 star

    08/08/2022

    My 4 year old daughter had low grade fever and upset stomach I ran to emergency in Evanston hospital almost 4 hours of waiting I started seeing that people who are coming way after us are being seen by a doctor before us I calmly asked lady at front desk why that is ? She started to yell at me I ignored her went sat back down when the nurse finally called on us we went into room before I could say anything the nurse started screaming at us both at me and my 4 year old said if u guys don't like it get out of here which is the most bizzare thing I've seen in my 35 years on earth I couldn't believe this is actually happening.I took out my phone turned on camera and asked her politely are u refusing us medical care to which she screamed yes get the f out and tried to grab phone out of my hands I put away phone and began to leave the nurse started screaming to security grab him and erase everything inside his phone the security told me I have to give them phone so they can erase that video I refused to give them my phone went outside to wait for Uber as I'm waiting for Uber three security run up on me and tell me I have to give them phone so they can erase video I told them no and tried to leave hospital property while I was holding my daughter they began shoving me and refused to let me leave started cussing and spitting in my face and my daughters face than they began to grab me hit me in the nose forcibly **** phone from me went in my phone and erased all the files all the photos everything inside my phone the police came told me what the hospital did was illegal but refused to file charges against security which is even more bizzare

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