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ComplaintsforEvanston Hospital
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Complaint Details
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Initial Complaint
04/27/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Hi my name is ******* straight I was a patient at north shore Evanston hospital. I went into the hospital march 17 , 2022 My daughter and I recently was in a car accident and we needed to be check out. When we arrived we checked in , the hospital already had my information in the system. We waited for a nurse to bring us to the back . When we finally was seen I got the treatment of X-ray for my head and that was it . My daughter was examine . They gave us both Tylenol for the pain and that was it. Didnt receive any prescription or anything. The next day march 18 ***** I called the hospital to ask what my bills were and i was told I had to wait still next billing cycle. A week later march 24***** I received a letter from a lawyer stating that they Represent North Shore Evanston Hospital and that they put a lien on my hospital bills. I couldnt believe what I was seeing because I just asked them for the **** how can they send this information to a lawyer after I asked to receive a ****. I was told Northshore hospital does not take ******** and if its an accident they will not take my insurance they were only **** the third party. I never gave them any information saying who the person hit me or anything like that they looked up my information. I contact the hospital I asked then to **** my insurance they told me they will not **** my insurance I contacted their lawyers they told me they would not be using my insurance and they also threaten me saying they will contact the department of human health if I cancel my case. I asked North Shore Hospital and power and moon several times to cancel my case and take my insurance and they refuse. **** from ************ threaten saying if I cancel your case we will report to DHS about my accident so they will deny my case . He also said they give me some money if I dont cancel my case bribery. I didnt know a hospital or a law firm can threaten you because you dont want to use their services.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.