ComplaintsforAAFAC Services Inc.
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Complaint Details
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Initial Complaint
08/02/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I have a contract with AAFAC 5//15/2021 for a "shower repair" the cost $11,156. They were to repair pipes and give me a working shower. 2 weeks after they said they finished the ******* paid in full via credit card several gaskets in the shower fell out ( I have since contacted my credit card company to withhold my final payment of $7,438) I immediately contacted **** the owner of AAFAC. He told me his subcontractor, *** was responsibile for that problem .I called *** and he reported to me that this problem ( gaskets falling out " often happens" when they take a shower out and try to put it back in ). He told me he would purchase new gaskets , instead of using the old ones that fell out, or he would replace the shower walls . Nothing happened for weeks . I reached out to **** and he sent me a email that said *** "Technically did complete the work" despite my not having a functional shower.After I contacted a lawyer **** sent someone out who used the old gaskets .They are loose .
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.