ComplaintsforModelers Depot
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Complaint Details
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Initial Complaint
02/21/2024
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
Purchased a model train over the website and never received it. Sent email no response. Called and phone is disconnected. Started checking reviews and I find that many other people have had the same issues. CC was charged, but never received item. Notified my CC fraud dept and they are investigating. This guy needs to be arrested. This business is also known as **** **** ******* *** ***** **** ****** ****** ***** ** ***** *** *** ****** *****Customer response
02/26/2024
Originally, I filed a complaint for not receiving a model train I had ordered. I had sent email and tried to call but phone was disconnected and I was out $399.67. This firm is also known as **** **** ******* *** ***** **** ****** ****** ***** ** ***** *** ****** ****** ***** *** *** ****. I had contacted my CC fraud dept as well. UPDATE: I received a like model train in the mail yesterday 2/24/24. The only difference is the road number. I ordered ******* #***, but received ******* #***. Now most people would say, well you got a train, but my selection was based on the fact that the real one still exists and I wanted a copy of that train! Plus I had purchased a passenger car from another person based on the #***! I know this ******* is actively checking/updating his website, because when I first made my purchase. He had #*** and #*** listed. Now, he still has #*** listed, but now #*** is listed and #*** is gone. So this ******* is still defrauding his customers. Otherwise, why send me ******* #*** which isn't even listed, instead of ******* #*** which is! To be fair, I'm listing the **** tracking number ********************** which shows a pkg was delivered to me, just not what I ordered. I want to thank you folks for your involvement because I don't think I would've received anything, if you hadn't gotten evolved and I did contact this guy about this and still no response. I'm seriously thinking about contacting all of distributors and informing them as well. Maybe if this guy is cutoff from being able to sell anything, this will finally stop, but I'm not going to hold my breath. Again, my thanks to you folks!
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.