ComplaintsforWal-Mart Stores Inc. #1401
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Complaint Details
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Initial Complaint
09/28/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I went to the Walmart auto center for an oil change on 9/24/22 at 10:00 am. I waited an hour and a half then they told me that they ran out of the oil for my car. There was no apology given for the inconvenience. I have made several attempts to contact the store manager but no success. I would like a call from the store manager.Initial Complaint
12/30/2021
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On 12/18/2021 Two gift cards were purchased from Walmart store ***** in 2 separate transactions around 13:26:32 CST. The cards are Walmart **** Gift Card for $75 and a Vanilla card for $50. When there was an attempt to activate the card a few days later the cards show invalid and $0 balances. On 12/23/2021 I when to the store (after calling the numbers on the card) to get the cards activated but was turned away stating the system should have activated them during the time of purchase. I contacted the numbers on each of the cards after leaving the store on 12/23/21 and opened a support case on each of the cards and sent each support an email copy of the receipt (picture):-Walmart case ******** -Vanilla case CAS0951770 On 12/28 I followed up on each case with no success -Walmart case ******** was closed with no explanation and I had to open another case ******** -Vanilla the support person could not find the case and informed me another person has a case against the card I purchased, and I had to open another on ********.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.