ComplaintsforTC and Construction
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Complaint Details
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Initial Complaint
09/07/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
We engaged TC and construction to have our kitchen cupboards resprayed. The owner, **** came to our home and gave us a cost, committed to having the work done in 10 days. He came in, painted the cupboards, removed our doors and took it to the workshop. Since then he is avoiding our calls and has not completed the work. He has blocked our numbers and we cannot reach him. We have paid 50% upfront and lost all of that money. All we want back is the cupboard doors! We have recently moved to America and are completely distraught. Pls assistBusiness response
08/13/2024
We were contacted by ******** during our busy season. We gave her an original estimate of 10 days for the job to be completed. As those days approached we gave the consumer a call to let her know that we needed additional time to complete the job. After 15 days, we returned to ********'s home and installed her refinished cabinets. We sincerely apologized to Kistanna for the inconvenience.
Thank you,
*****************************;
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.